Frequently Asked Questions
Everything you need to know about your Known Nutrition UK order.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 business days. We also offer an express shipping option which arrives within 1-2 business days if ordered before 2pm.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please use our online portal to generate your prepaid return label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location but usually take between 7-14 business days.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to follow your parcel's journey.